It’s no secret that the significance of an effective customer service strategy lies not only in delighting exi...
3 Ways Your Small Business Can Pivot Toward Focusing More on Hispanic Consumers
Attracting Hispanic customers can prove a huge boon for your small business moving forward. ...
7 Ways to Utilise IT Consultancy Services For Your London Business
It’s the digital age, and practically every business in the UK needs to utilise technology in some form or ano...
Six ways search data can drive content marketing success – Econsultancy
Björn Darko, VP Product, Searchmetrics, sets our six ways to use search data in pursuit of content marketing s...
4 Ways You Can Use Messenger Chatbots To Create Better Hotel Guest Experiences
From increasing Trip Advisor rankings to minimizing face-to-face contact, stay ahead of the tech curve by impl...
5 Ways to Differentiate Your Products and Services in an Oversaturated Market
October 3, 2020 4 min read Opinions expressed by Entrepreneur ...
3 Ways to Adapt to the Paradigm Shift
September 29, 2020 5 min read Opinions expressed by Entreprene...
5 Ways You Can Show the Value and ROI of CX | #customersupport #supporticket
Do you believe your company understands the value of its customer experience (CX) programs? If not, you’re not...
4 ways to improve agent productivity in a cloud contact center | #customersupport #supporticket
Cloud contact centers may operate in buildings filled with agents that learn and work together, but today’s re...