How many times have we said, “Things are going to look a little different this year?” We’ve honestly lost cou...
Virtual backgrounds, closed captioning, and more for your video meetings | #customersupport #supporticket
Highlights This year has truly been the year of the video meeting. When it comes to work from anywhere, the...
How cloud kitchens can overcome CX and marketing challenges in an increasingly virtual industry – Econsultancy
The food and drink industry is going virtual, with online-only ‘cloud kitchens’ opening up to serve the boomin...
How brands are getting creative with virtual events & entertainment experiences – Econsultancy
Brand events have largely shifted online this year, as the pandemic continues to disrupt in-person experiences...
Managing remotely: transitioning from a physical to virtual contact center | #customersupport #supporticket
As the COVID-19 pandemic swept the world, customer service contact centers reacted by sending agents to work f...
Virtual assistants vs Chatbots: What’s the Difference? | #customersupport #supporticket
In the world of AI – chatbots, and virtual assistants are two popular words that are used interchangeably too ...
6 Ways Virtual Communication Can Ease Business Flows
Reading Time: 4 minutes For a long while, the best way to communicate with individuals to was to have a face ...
A Virtual Phone System to Simplify your Business Communication
Reading Time: 8 minutes Most businesses today use a virtual phone system to connect with their customers. Mos...
A High-Performance Virtual Backup & Replication Solution
Reading Time: 6 minutes Humans are prone to errors. All computer systems crash. Disasters occur when you’re l...