“Sometimes people assume marketing is just about advertising or selling, but this is not the whole story...
‘The customer is at the heart of our thinking’: Behind the transformation of Specsavers’ customer experience
A person might wear a pair of glasses or a hearing aid every day of their life, but when it comes to engaging ...
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Automation is a big part of our lives at Zapier. We spend our time building a product centered around automati...
Visual Thinking Explained in 10 Examples | #powerpointdesigners
We’ve all had a situation where we’ve been quite clearin our own mind what our idea is, but for some reason,ot...
5 must reads if you’re thinking of going hybrid | #customersupport #supporticket
When we embarked on our remote work journeys 1.5 years ago, the future was anything but certain. Companies exp...
Thinking of Expanding Your Business? These are Things you Must Do First
A business goes through a phase where you have to think of diversification and exploring new horizons. This in...
Are You Thinking Like a Challenger?
June 27, 2021 6 min read Opinions expressed by Entrepreneur co...
How To Start Thinking Like An Exporter And Grow Your Business Overseas
Each and every country in the world will differ in growth rates, meaning in one country your business may be b...
How we’re thinking about remote work in 2021 | #customersupport #supporticket
After a year of large-scale remote work, the business world is re-imaging the office of the future. Most compa...
our first-ever winter class of interns brings a blast of fresh thinking | #customersupport #supporticket
When you’ve got the world’s #1 business communication platform, word gets around. People want to be a part of ...