Highlights Logitech Rally family of devices (now available) will soon support RingCentral Rooms™ RingCentral ...
The top 5 Bitrix24 alternatives for businesses | #customersupport #supporticket
Updated January 2021 Choosing collaboration software can be daunting. Perhaps your business is growing quicke...
Kicked to the curb(side): how retailers can win the next shopping evolution | #customersupport #supporticket
Stalled supply chains, a shift from store aisles to curbside lanes—there’s no question that retailers have bee...
3 Ways Agent Assist Bots Can Help Your Customer Support Team | #customersupport #supporticket
The day in the life of a customer support agent is not an easy one. Between staying on top of assigned ticket...
The pros and cons of working remotely | #customersupport #supporticket
In recent years, there has been a cultural shift in what constitutes an appropriate work environment. This shi...
The 10 best free video chat and calling apps for team collaboration | #customersupport #supporticket
Updated January 2021 For most of us, video chat apps used to be just a small part of life. A call to ...
The 11 best Hangouts alternatives for teams that don’t want to use Google | #customersupport #supporticket
Updated January 2021 Nowadays, commuting into the office isn’t as essential as it used to be. Slowly but sure...
Connected. Hopeful. Together. This Martin Luther King Jr. Day| RingCentral | #customersupport #supporticket
Listening to the voices of our Black co-workers on a very different MLK day. Dr. Martin Luther King, Jr. Day ...
A Customer Support Photo is Worth a Thousand Words | #customersupport #supporticket
This is part two of a three-part content series between Freshworks and Textline. You can read part one: “9 rea...
How does technology adoption affect your business? | #customersupport #supporticket
Introducing new technologies is a vital part of adapting to changing business needs. Take 2020 as an example....