Collaborative communication is essential for getting work done for any busy organization. At a time of exponen...
Discord alternatives: 6 free communication tools for your team | #customersupport #supporticket
If you’re looking for a rundown of powerful yet free Discord alternatives, you’ve come to the right blog. With...
The 7 best customer engagement software for great customer experiences | #customersupport #supporticket
As you build a new company or scale up an existing one, there are several factors to be aware of and tools to ...
4 Ways to automate superior customer experience in your contact center | #customersupport #supporticket
When you think about a positive customer experience, you may think about contact center agents who are able to...
At what point is your business no longer considered a startup? | #customersupport #supporticket
When you picture a startup, what do you see? A vibrant, colorful open-plan office? Quirky office perks like pi...
How to Deliver Great Customer Service in 8 Steps | #customersupport #supporticket
The principles for delivering good customer service are simple. You need to be customer-focused, fast, and a t...
Why WFH 2.0 is an exciting time for IT strategy | #customersupport #supporticket
Many businesses didn’t have a remote-ready IT strategy in place when COVID-19 hit. That put IT teams and busin...
January 2021 Roundup: New collaboration features you should check out in RingCentral Office and Glip | #customersupport #supporticket
Like most of us, you’re probably more than happy to start anew after an incredibly challenging year. After all...
The 12 best task management software for better productivity | #customersupport #supporticket
Updated January 2021 Effectively managing tasks isn’t just good for your workflow and productivity in general...
What’s it really like to work from anywhere? | #customersupport #supporticket
A year ago, no one dreamed how dramatically our work lives would change. Actually, some of us dreamed about it...