Highlights: We’re constantly working to improve how you communicate and collaborate. Here’s a list of our big...
6 things you should know about messaging teams in RingCentral | #customersupport #supporticket
You can get a lot done when you’re in head-down work mode. But at RingCentral, our best work happens when we p...
RingCentral awarded multiple “Best Of” titles from Comparably | #customersupport #supporticket
Highlights: Workplace experts Comparably specialize in company culture & compensation Comparably’s quarte...
Customer Service Automation: Benefits and How to Get Started | #customersupport #supporticket
We live in an increasingly connected age where you can get real-time updates on practically any topic and have...
RingCentral’s 2020 Corporate Social Responsibility report is here | #customersupport #supporticket
As a leading UCaaS provider, RingCentral takes connection seriously. It goes beyond connecting over our platfo...
This school district needed a call center for distance learners ASAP—and RingCentral delivered | #customersupport #supporticket
For decades, the Houston County School District has attracted parents from around the country, thanks to its o...
3 challenges global tech companies face due to legacy phone systems—and the fix | #customersupport #supporticket
Highlights: Relying on outdated legacy phone systems creates needless challenges for tech firms Here are thre...
How to win customers with two-way personalized conversations | #customersupport #supporticket
Customers find it most memorable when they’re treated as unique individuals. This is especially true when it c...
When your coworkers are your customers: Zach Bondurant | #customersupport #supporticket
Shining the Employee Spotlight on Support Specialist Zach Bondurant. Being the world’s #1 business communicati...
The complete guide to customer relations | #customersupport #supporticket
Cultivating long-term, meaningful customer relations is an important part of any business. It goes beyond offe...