Artificial Intelligence has had a massive influence on everything related to business. It’s not just the tech ...
4 advantages of “no downloads required” video meetings | #customersupport #supporticket
Highlights: Video meetings are here to stay as hybrid and remote work remains beyond the pandemic. Browser-ba...
5 success tips for consumer services professionals | #customersupport #supporticket
Highlights: Did you know globally, 54% of all consumers say that they have higher customer service expectatio...
How to improve communication in the construction industry | #customersupport #supporticket
Highlights: Do you work in the construction industry? If so, then you know the pains that come with poor comm...
How To Define A Customer Service Philosophy You Can Live By | #customersupport #supporticket
Customer service is the way you assist customers before, during, and after the sale. Some companies have teams...
5 reasons to add RingCentral Cloud PBX to your Microsoft Teams | #customersupport #supporticket
Highlights: The built-in telephony in Microsoft Teams—and its respective Calling Plans—often don’t meet the n...
Your Actionable Guide to Customer Delight | #customersupport #supporticket
Meeting customer expectations is just the bare minimum. To stand out in today’s competitive market and drive l...
Effective business communication: 8 reasons it’s essential | #customersupport #supporticket
Effective business communication is necessary for any business, but especially for small businesses when time ...
How To Write an Inspiring Customer Service Vision Statement | #customersupport #supporticket
What brings meaning into your professional life —
The sense of self-fulfillment? Nice compensation? Friendly colleagues?
Hold on a second. I realize this question is a bit heavy. We associate our professional lives with many things, and what makes us happy and motivated about work might be different for everyone.
But there’s one thing that motivates most of us: meaning.
Why Customer-Centric Companies Need Community Software | #customersupport #supporticket
Not all goals are revenue-focused when you’re in the business of fulfilling customer expectations. Yes, reven...