Highlights: 66% of employees want flexible work options to remain. 1 in 3 are also ready to quit if “WFH” end...
How a chat box from RingCentral Engage Digital is becoming a game-changer for Mendota Insurance | #customersupport #supporticket
Car owners who have difficulty finding a conventional auto insurance policy—due to tickets, accidents, or just...
The Future is Bright and Unified | #customersupport #supporticket
I can see clearly now the rain is gone.I can see all obstacles in my way.Here is that rainbow I’ve been prayin...
Ramadan, Eid, and an unexpected connection to UX design | #customersupport #supporticket
Highlights: Ramadan 2021 runs from April 12 through May 12 Join us for a presentation and iftar May 6 at 7:15...
7 best practices for virtual lesson planning | #customersupport #supporticket
School and university instructors may have had little online teaching experience before the spring of 2020. A ...
Powerful new phone features to keep your team connected | #customersupport #supporticket
Highlights: Primary number: Admins and users can now select one of their direct numbers and display it as the...
Empowering Nonprofits Through RCause’s First-Ever Public Grant Program | #customersupport #supporticket
This past year was challenging for many organizations around the world. As we think about how we can give back...
11 best Google Voice alternatives for business communications | #customersupport #supporticket
If you’re in the market for Google Voice alternatives for your small business, this is the blog for yo...
Microsoft Teams Direct Routing: Why you need 99.999% reliability | #customersupport #supporticket
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for...
RingCentral Chief People Officer’s new video series | #customersupport #supporticket
Highlights: Interviews with thought leaders from inside and outside RingCentral Discussions of every aspect o...