Highlights: Inclusion in the workplace should extend to people of all backgrounds. But companies have to pro...
How RingCentral positions financial services organizations to thrive in the digital era | #customersupport #supporticket
Heightened customer expectations for anytime, anywhere services, growing competition, and shifting workplace t...
Build a better mortgage client experience with cloud communications | #customersupport #supporticket
Highlights Communication challenges hamper the mortgage industry’s ability to provide exceptional client expe...
How RingCentral helps nonprofits achieve peak impact | #customersupport #supporticket
When it comes to bringing a nonprofit organization’s mission to reality, every dollar counts. And as RingCentr...
Introducing the ability to archive RingCentral data into your Salesforce instance via RingClone | #customersupport #supporticket
RingClone is a powerful compliance tool for RingCentral users, combining quality assurance processing ...
Everything you need to know about RingCentral’s global network | #customersupport #supporticket
Highlights: Global businesses face one common challenge: working together cohesively. Without the right commu...
American Rescue Plan of 2021 for education: What it means for higher education | #customersupport #supporticket
In the wake of the global health crisis of 2020, the American government has approved several stimulus package...
Building a contact center digital services toolkit | #customersupport #supporticket
Highlights: Today’s customers demand excellent digital experiences You need a robust set of digital services ...
6 Benefits of contact center virtual agents | #customersupport #supporticket
Highlights: Virtual agents are sophisticated software programs that understand human language Virtual agents ...
How To Understand Customer Touch Points And Their Impact | #customersupport #supporticket
Jenny wakes up every morning at 8 am. While sipping her coffee, she opens up your company’s app to check the w...