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Switching to RingCentral helped this top government contractor cut its telephony costs by 66% | #customersupport #supporticket

When a department or agency of the United States government wants to modernize its operations, that organizati...

Highlights: Live chat has the capacity to elevate the customer experience Companies don’t always invest in li...

Highlights: Moving communications to the cloud offers many advantages, with cost reduction being top of mind ...

Zain Jordan is by far the leading mobile communications provider in the Kingdom of Jordan. In a country with a...

If you’ve ever found a solution online to an obscure tech problem you’ve had, then it’s very likely that you’v...

Since the start of the healthcare crisis, workplaces across the globe have been forced to fast-track flexible ...

Highlights: Live chat has the potential to deliver an amazing customer experience Live chat fails when agents...

Highlights: Current plans call for a return in January, 2022 The fast-spreading Delta variant of COVID-19 cou...

Looking for a chat app that helps your team stay in touch, wherever they work? You’ve come to the right place....

Companies of all stripes are in the same “show-the-value” boat when it comes to investing in technology. The w...