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Looking toward the future of business communications: The latest trends | #customersupport #supporticket

Highlights: What does the future of business communications hold? Since the invention of the telephone, busin...

In 2020, it seemed like most small businesses were in danger of closing. The COVID-19 pandemic put most of the...

Highlights: So, you’ve finally committed to Microsoft Teams (or maybe you’re getting ready to commit), and yo...

Impacts of app overload: Loss of focus Loss of context Employee fatigue Lack of communication Over the la...

Highlights: SMS messages represent an important tool for contact centers to reach customers and for customers...

If you attend or host a lot of meetings at work, you’ve probably come across a huge variety in terms of the qu...

Highlights: After a year of remote work, priorities have completely changed for employees and employers alike...

Highlights: “Allyship” is about ensuring justice, equality, accessibility, and a sense of belonging for every...

For years, the wellness company Salud by Dr. Rigo (Salud Para Todos) has grown at an impressive pace—regularly...

“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday wil...