Building customer relationships is a critical part of growing a business. It’s not enough to simply start a co...
How unified communications support a member-first credit union culture | #customersupport #supporticket
Highlights: To attract new members, credit unions must offer a better member experience RingCentral’s cloud c...
What Makes Customer Empowerment the Ultimate Strategy for Brand Growth? | #customersupport #supporticket
Customers no longer want to be held back. Rather, customers want businesses to inspire a sense of independence...
High turnover for startups: Why it happens & how to fix it | #customersupport #supporticket
Got a problem with turnover at your startup? You aren’t alone. Startups tend to have one of the highest rates ...
Hola a la Conexión | RingCentral | #customersupport #supporticket
Highlights: Hispanic Heritage Month runs September 15—October 15 2021 ¡Hola! is RingCentral’s Hispanic Org...
RingCentral China is certified by Great Place to Work® | #customersupport #supporticket
In Sep 2021, RingCentral was Certified by Great Place to Work®. This honor is based on RingCentral employees’ ...
Are Your Customer Service Scores Unfair? | #customersupport #supporticket
None of us likes being judged unfairly, and that’s especially true in the workplace. When it happens in our j...
New RingCentral MVP features that will solve productivity challenges for hybrid teams | #customersupport #supporticket
Highlights: Next-gen business analytics that goes beyond IT and delivers insights at the pace your business o...
What Is An Omnichannel Contact Center And Why Do You Need It | #customersupport #supporticket
An omnichannel contact center is a unified customer interaction center that helps businesses deliver a consist...
Four benefits of a next-gen cloud contact center | #customersupport #supporticket
Highlights: Customers are demanding support that effectively balances quick responses with personalization an...