UCaaS for the modern day workforce According to Gartner, in the US, fully remote and hybrid workers are expect...
Ben Pintilie takes pride in RingCentral’s inclusive culture | #customersupport #supporticket
Highlights: Pride Month is celebrated internationally in June while the UK celebrates Pride Month in August. ...
Forrester Study: RingCentral MVP + Contact Center Delivers an ROI of 211% for Customers Over Three Years | #customersupport #supporticket
Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based ...
Empowering Customer Service Amid Turbulent Times | #customersupport #supporticket
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.
RingCentral Celebrates AAPI Heritage Month | #customersupport #supporticket
Highlights: AAPIHM, recognized in May, honors the history, cultures and contributions of Asian Americans and ...
How AI is shaping the modern workplace | #customersupport #supporticket
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent months, th...
RingCentral China Hackathon 2023 brings together top talent | #customersupport #supporticket
Highlights: The China Hackathon 2023 finale was May 9. A record-breaking 44 teams and 200 participants comp...
Unlock the communications puzzle: How RingCentral Overlay fits “all the pieces together” | #customersupport #supporticket
How do you take an already exceptional business phone system and turn it into a world-class collaboration plat...
National Nurses Week: How to foster an ideal nursing experience | #customersupport #supporticket
National Nurses Week this year is May 6-12, 2023. This is a wonderful opportunity to celebrate your valuable n...
RingCentral: The right call for Microsoft Teams | #customersupport #supporticket
ROI is the holy grail for most IT departments. And when it comes to getting the most out of Microsoft Teams, i...