Highlights: Lowering costs: Migrating to RingCentral helped the company eliminate carrier fees, remove many d...
Your Guide to Automation for Customer Support | #customersupport #supporticket
Customer support demand is always growing larger and larger. As your customers expect more and more from your business, it’s likely that your business will be hard-pressed to deliver speed and quality service that meets their expectations. When a business runs into sinking quality issues, they naturally look to expand their support team, however this isn’t always a viable solution.
Rising Support Demand Reduces Revenue – State of Support Part 1 | #customersupport #supporticket
Support demand is rapidly and continuously increasing and few businesses are prepared to address the rising needs of their customers. According to TeamSupport’s State of Support report for 2022, overall support demand is rising at an average rate of 11%. That means your support team is getting more emails, more requests, more everything.
The 9 best live chat apps for customer support
A customer-centric strategy touches all parts of your business, but you can improve your customer service almo...
![[Sample] Dental Appeal Letter for Crown](https://www.purshology.com/wp-content/uploads/2022/09/Sample-Dental-Appeal-Letter-for-Crown-320x160.jpg "[Sample] Dental Appeal Letter for Crown")
Sample Letter to Support a Visa Application (Free)
Name of the Embassy where the letter is being sentAddress of the Embassy where the letter is being sent (Sende...
Sample Immigration Letter of Support for a Friend (Free)
Wendy Brunswick900 Valley View TurnAtlanta, GA, 30005 October 15, 2022 Department of Immigration 345 12th Str...
5 Options for Offering More Support to Overworked Employees | #hrmanagement #hrexecutive
It’s only natural to want your business to be productive, but overworking your employees is not the answer. Wh...
4 E-Learning Advantages To Support Your LMS Business Case
[*] As a training manager or people director, you know that providing employees with learning opportunities t...
Customer Support vs Customer Success | #customersupport #supporticket
Customer support vs customer success – two terms that have been seen as the same function in some companies, w...
Customer Service vs. Customer Support
When you’re a leader at a growing startup or small business, the idea of hiring dedicated staff to improve you...