May 8, 2019 5 min read Opinions expressed by Entrepreneur cont...
Top 7 Secrets of Network Marketing Success You Ought to Know
Reading Time: 6 minutes If you are constantly unsatisfied with the kind of work you are doing, and if you are...
Achieving Customer Success by Reducing Churn | #customersupport #supporticket
In Part 1 of this blog series we introduced the new imperative for customer support and customer success—achieving success for your customers…and for your bottom line. The first way to do so is to ensure product adoption and use. The second way is to use B2B customer support tools to proactively strengthen your customer relationships and reduce churn. That’s what we explore in Part 2.
Brand Building Isn’t a Happy Accident. Take This Steps to Find Success.
February 28, 2021 6 min read Opinions expressed by Entrepreneu...
10 Solid Steps to Success
Reading Time: 5 minutes “Marketing is not about the stuff you make; it’s about the stories you tell”- Seth Go...
19-Year-Old Scottish Teen’s Cancer Motivates Entrepreneurial Success
February 24, 2021 7 min read Opinions expressed by Entrepreneu...
4 Reasons Why IT Training is Critical for Success
Professionals shouldn’t remain stagnant, and it’s advisable to always look for new training opportunities to f...
Three Ways to Achieve Success for Your Customers…and Your Bottom Line | #customersupport #supporticket
That’s according to the Customer Success Association who tells us that being able to prove your worth in both directions is the most crucial aspect of determining success. Monitoring the return on investment (ROI) for the customer is therefore a vital capability, and in the other direction, driving recurring revenues for your company. The CSA advises that Value Management functionality should also include:
How to Become a Customer Success Manager
Subscription-driven companies rely on renewals and upselling for up to 95% of their revenue. While the exact n...
Small business success: The secret ingredients | #customersupport #supporticket
Achieving small business success is no easy feat. Business owners are faced with multiple challenges on a dail...