No matter what industry you work in, you will have to deliver a presentation at some point. At first, this may...
A Guide to Empathy in Customer Service + Empathy Statements to Use | #customersupport #supporticket
“I’m constantly blown away at how appreciative people are when they get human replies. Years of uncari...
20 Effective Empathy Statements for Chat Support | #customersupport #supporticket
We can all agree that offering customer service on chat can significantly shorten wait times and allow easy pe...