Foreword: Everyday, thousands of people come to Bombay, the birthplace of Indian cinema, following their passi...
Managing remotely: transitioning from a physical to virtual contact center | #customersupport #supporticket
As the COVID-19 pandemic swept the world, customer service contact centers reacted by sending agents to work f...
Read What’s His Valid Reason Behind Picking Dairy Farming Over His Monotonous Coding Job
As human beings, if we are to keep on progressing as species we need to grow intelligently and step out of our...
How Customer Support Drives and Grows Recurring Revenues | #customersupport #supporticket
“Customers buy products to enable and streamline their business operations. Services drive recurring revenue by helping customers to successfully adopt and apply products.”
You Got To Read This! Donkey’s Milk Is His Money-Making Mantra
It is one of those days when we are looking into another unique business idea by an entrepreneur. The fact tha...
5 key takeaways from COVID-19 about remote work | #customersupport #supporticket
Highlights 41% of people working remotely report higher productivity than when they worked in the office Vide...
10 quick tips to work better in the RingCentral app | #customersupport #supporticket
At RingCentral, we’re always looking for ways to improve how your teams communicate and collaborate. That’s wh...
After IIM, This Young Lady Quit Plush Job To Work With Cattle And Milk
As the number of smart and fast-paced cities go up and become a hub of working-class, a large section of young...
4 old practices that won’t work after COVID | #customersupport #supporticket
It’s not news that COVID-19 suddenly, unexpectedly, and dramatically turned the business world on its head. Bu...
Ignored Threats, Risked Family Safety To Give 50 Years Of His Life To Transform Nagaland
The northeastern states of India often miss the limelight as they lose out on a lot of infrastructural and tec...