What is a Work Order? A work order is a documentation of a job or service request that is issued to track and ...
11 Reasons Why It’s Totally Okay To Experience What Failure Is
Achieving success is the dream of everyone, but fear of failure is the prime reason that confines people in bo...
Why compliance teams must try RingCentral for Smarsh | #customersupport #supporticket
It seems like just yesterday that our primary modes of communication at work were email and phone. Yet, with t...
7 Ways to Improve Customer Responsiveness | #customersupport #supporticket
It’s no secret that the significance of an effective customer service strategy lies not only in delighting exi...
From A Chawl-Dweller Earning Rs 250 To Acquiring Rs 600 Cr-Firm
Life is full of unpredictable beauty and strange surprises. Just when you think it cannot get any better, it d...
The Small Business School Challenge starts tomorrow! | #customersupport #supporticket
It’s the largest virtual hackathon to help small businesses pivot to succeed in the COVID economy. It’s going ...
Innovated To Save His Kids’ Life, Now Heads A Global Firm With Rs 1000 Cr Revenue
It is absolutely correct that necessity is the mother of all innovations. So when a father saw his two little ...
Enabling Collaboration of Customer Support Teams in Remote Environments | #customersupport #supporticket
“Right now, you as leaders have only one option: lead your way out of this challenge.” That’s what Mike Caracalas, leadership coach, executive consultant, and author of Ten Strategies to Get Better Results with People advised when we sat down with him last Spring. At that time, companies were scrambling to get their employees adapted to the remote work environments. It was new, exciting in both good and challenging ways. Add family members and kids in school, all working or studying from home, into the mix, and there have been quite a few adjustments! And at that time, we were all hoping it would be more of a short-term situation.
Story Of A 74-Yr-Old Man Who Has Donated Rare Blood Over 130 Times
We don’t need to do great things in life to be a hero. Some are adored for fighting for the country, some stan...
How AI Can Enable Support Teams in the New Normal | #customersupport #supporticket
Covid19 has changed the world we live in. We shop and work differently. Companies have changed their ways of o...