For most businesses, meeting target sales goals and key revenue metrics are top priorities. While executive te...
Best Customer Service Strategies to Help You Beat the Competition
If you ask any business owner what they would like to have – a few hundred happy customers or just thousands o...
Adobe Offers Experience Manager as Cloud Service | Customer Experience
Adobe on Monday announced the availability of Adobe Experience Manager as a Cloud Service for B2B and B2C comp...
Chatbot or Human? Combine Both to Achieve Customer Service Success | Customer Service
Companies across industries are shifting toward an automated approach to customer relations. With the help of ...
6 Customer Service Trends to Watch in 2020 | Customer Service
The era of messaging and automation is upon us! The fundamentals of delivering a good customer service experie...
Amazon Makes Quantum Computing Accessible as a Service | Cloud Computing
Amazon Web Services on Monday announced Amazon Braket, a fully managed quantum computing service. Braket will ...
Consider Service Mesh as a Security Tool | Enterprise Security
If you’re like most security pros, chances are pretty good that you’re starting to get frustrated ...
9 Tips For Hiring A Junk Removal Service
Hiring the right type of junk removal service is a task in itself, and not an easy one. You will have to look ...
Keeping the ‘Service’ in SaaS | Customer Service
Every business claims to make customer service a top priority. However, in today’s highly competitive bu...
Why are more and more digital agencies offering strategy as a service? – Econsultancy
The traditional agency offering has been shifting constantly in recent years. In its infancy, the industry wa...