Service - purshoLOGY

Best Email Management Software for Customer Service in 2021 | #customersupport #supporticket

In 2020, close to 306.4 billion emails were exchanged each day, and this number is expected to shoot up to ove...

Like most business leaders, you want your company to provide a great customer service experience. You hope to ...

Reading Time: 3 minutes The Contact Center as a Service uses a subscription-based licensing model to provide ...

Speed is often touted as the most important factor in online delivery, but research suggests that aspects like...

To win over today’s customers, delivering good customer service alone is not enough. You also need to create a...

You have the perfect product and competitive pricing to carve a special place for your brand in the market. Th...

When it comes to customer service, the most important thing you need to shine is an excellent team. However, ...

The principles for delivering good customer service are simple. You need to be customer-focused, fast, and a t...

They say “Customer is King” because it is the customer who drives a company’s bottom line. The concept of cust...

January 18, 2021 6 min read Opinions expressed by Entrepreneur...