What brings meaning into your professional life —
The sense of self-fulfillment? Nice compensation? Friendly colleagues?
Hold on a second. I realize this question is a bit heavy. We associate our professional lives with many things, and what makes us happy and motivated about work might be different for everyone.
But there’s one thing that motivates most of us: meaning.
An email service is a tool that has long since stopped needing to be paid for. For many users, free email acco...
You want to provide customers with a great customer service experience. But what does that mean exactly? Let’...
We live in an increasingly connected age where you can get real-time updates on practically any topic and have...
Self-service is still good customer service. Offering an option for customers to help themselves can give your customer support reps more time to focus on improving the big-picture aspects of your service strategy. And the right customer support software makes it easy to give customers what they want when they need it. According to recent industry research from Coleman Parkes, 91 percent of respondents said they would use a knowledge base if it were available to them, and 75 percent said online support is preferable as long as it is reliable. Popular self-service channels include FAQs, a searchable knowledge base, and online discussion forums.
When Jeff Bezos was asked by CNN what the single most important feature of Amazon’s success was, his r...
This video is based upon Hotel Restaurant promotion & How can a Hotel promote their restaurant through lo...
Understanding the full role of a customer service representative would greatly help you draw up a resume for t...
Reading Time: 7 minutes Business opportunities are like buses, there’s always one coming. However, a dissatis...
Whether your marketing goals are lofty and far-reaching or finite and quick to achieve, the most important ele...
