Highlights: Improving service: With RingCentral’s easy-to-set-up phone menus and advanced routing, Ryder’s ne...
Celebrating Milestones from 2020 and Preparing for the Road Ahead | #customersupport #supporticket
“Every opportunity that a company has to celebrate something, no matter how small or large that something is, they really should take advantage of it to lift the morale of the employees.”1 That’s what Matthew Jarzynski, vice president, human resources, Synergy, advises businesses as 2020 works its way into the history books.
The US Seizes $1bn in Bitcoin from Silk Road Site
As reported in an article published in The Guardian on Friday, November 6, 2020, the Government of the United ...
Spotify for Podcasters Hits the Open Road | Analytics
Spotify on Tuesday launched Spotify for Podcasters following a year-long beta involving more than 100,000 podc...
Salesforce’s Road to China | Vendors
It was bound to happen. Salesforce was going to China at some point, and it announced that action this week sa...