Higginbotham Insurance has become one of the largest insurance brokers in the US by following a two-part strat...
How ClearCaptions used RingCentral Contact Center to help hearing-impaired customers stay connected | #customersupport #supporticket
As the magnitude of COVID-19 became apparent in early 2020, public health officials warned that the elderly we...
Earth Month: Educating the next generation at RingCentral | #customersupport #supporticket
Highlights: For this year’s Earth Month, we focused on educating RingCentral employees and families on ecolog...
The RingCentral progressive web application: Integrated with your favorite Google tools | #customersupport #supporticket
Highlights: The RingCentral web app is built upon Google’s Progressive Web App (PWA) framework. With the PWA,...
Call forwarding FAQs: How to forward calls with RingCentral | #customersupport #supporticket
When it comes to small businesses, every conversation counts. Picture it: you leave your office to run an erra...
How a chat box from RingCentral Engage Digital is becoming a game-changer for Mendota Insurance | #customersupport #supporticket
Car owners who have difficulty finding a conventional auto insurance policy—due to tickets, accidents, or just...
RingCentral Chief People Officer’s new video series | #customersupport #supporticket
Highlights: Interviews with thought leaders from inside and outside RingCentral Discussions of every aspect o...
5 reasons to add RingCentral Cloud PBX to your Microsoft Teams | #customersupport #supporticket
Highlights: The built-in telephony in Microsoft Teams—and its respective Calling Plans—often don’t meet the n...
RingCentral London shines spotlight on Stephen Lawrence Day | #customersupport #supporticket
BE@R UK to host webinar raising awareness and promoting social justice. Highlights: Stephen Lawrence was a Bl...
The Orlando Magic’s call center agents were locked down—but, thanks to RingCentral, not benched | #customersupport #supporticket
Like every team in the NBA, the Orlando Magic had a very strange 2019-2020 season. In March 2020, concerns abo...