Highlights Co-browsing allows agents and customers to share their...
A 5-Step Guide to Conflict Resolution at the Workplace
Conflict: It’s not pretty, but it’s a normal part of life. And sometimes it creeps into your workplace, whethe...
16 Free Corporate Resolution Forms and Templates
Every time an organization makes important decisions that affect its businesses or operations, it must record ...
15 Best Practices for First Call Resolution [Infographic] | #customersupport #supporticket
Delight in customer experience has high standards. Fast-paced consumers want brands to value their time and e...
6 Tips for better first call resolution metrics | #customersupport #supporticket
Highlights: First call resolution measures your ability to resolve customer issues on their first in...
20 Free Board Resolution Templates & Examples (Word
A board resolution or corporate resolution is a document that holds the actions of a board of directors meetin...
How to Write a Board Resolution (20+ Free Templates & Examples)
Upon selecting a new board of directors, they will hold a meeting to discuss the company’s way forward. During...