Much of the industry pays a good deal of attention to the four-squared, very recognizable graphic Gartner call...
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Better patient satisfaction: How these healthcare companies did it [Report] | #customersupport #supporticket
The following key points are discussed regarding the findings from...
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New report: How to drive exceptional customer experience and value in financial services | #customersupport #supporticket
Heightened customer expectations for anytime, anywhere services, growing competition, and shifting workplace t...
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The 2022 HR Software Market Landscape Report
As with all other aspects of work, Covid-19 changed the HR industry drastically. Major shifts in remote work a...
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Businesses need to have reliable mechanisms to track performance to maintain the edge in an ever-competitive m...
