In the ever-changing, turbulent world of modern business, flexibility is essential. Clients’ requireme...
Staying Connected in Remote Work Environments | #customersupport #supporticket
“Music is always fleeting. Bands break up, artists retire, sometimes with dignity and sometimes in disgrace. The string of reunions this past year has only shown that temporality of music.” Some get back together for the fans. Some because they “miss playing with the guys.”1 Whatever their reasons, we’ve all felt the excitement when our favorite band from the 80s or 90s [or whatever decade!] got back together, even if it was temporarily for a reunion tour. Better yet if a new album came out of it!
What is remote work? Why is it important for business? | #customersupport #supporticket
For a number of years, employment trend watchers have been predicting the rise of remote work. Instead of goin...
A Holiday Advent Calendar for Remote Teams | #customersupport #supporticket
It’s December and that means the countdown to the end of the year is officially on. This time, instead of remi...
A Real-time Collaboration Tool for Remote Teams
Reading Time: 6 minutes Since the beginning of time, humans have relied on collaboration and communication to...
5 myths about managing permanent remote teams | #customersupport #supporticket
It’s increasingly looking like a full return to the office is unlikely to happen, even after the pandemic is o...
The Secret to Sustainable Remote Work Can Be Found in a Connected Culture | #customersupport #supporticket
How Are You Holding Up? That’s exactly the question we asked 4,000 remote workers in a recent survey to find o...
How to give performance reviews to remote workers | #customersupport #supporticket
2020 has been anything but business as usual. But though the COVID-19 pandemic has forced companies to change ...
5 key takeaways from COVID-19 about remote work | #customersupport #supporticket
Highlights 41% of people working remotely report higher productivity than when they worked in the office Vide...
3 questions organizations should ask themselves about long-term remote work | #customersupport #supporticket
Highlights Businesses are considering long-term remote work plans Switching from temporary to long-term remot...