Patient - purshoLOGY

How to deal with an irate patient? | #digital #healthcare #marketing

Often, irate patients aren’t angry with you. They are just frustrated by external situations that might be bey...

Though digital healthcare marketing is incredibly effective, let’s not forget the essential form of marketing ...

Patient complaints indicate a disconnect between what patients expected and what your staff delivered. Sometim...

We cannot question the importance of patient experience and satisfaction. Still, most medical practices are tr...

Here are twelve quick-fire tips to increase patient satisfaction: 1. Never say no to a patient Always aim to r...

Every medical practice owner wants to see only positive reviews about their services. The truth is, we don’t l...

Dealing with difficult or dissatisfied patients is anything but easy. However, with the tips and attitude, you...

Not every patient is a delight to deal with. Maybe an appointment went out of line with the patient’s expectat...

Ever wondered what makes your patients satisfied? Low price? Glamorous waiting area? Convenient parking? Flexi...

Patients are the lifeblood of your hospital, so you need to keep generating leads and retaining your existing ...