Online business consultancy - purshoLOGY

4 High-Impact E-Commerce Customer Service Trends | Customer Experience

E-commerce has exploded since Amazon and eBay were founded in 1995. Today, e-commerce is part of everyday life...

Generation Z is replacing Millennials as the most coveted retail demographic cohort. With $44 billion in spend...

If there’s one company that knows a thing or two about keeping its customers happy, it’s Disney. This is refl...

I have been warning about online companies invading our privacy for years. Some very large companies now are u...

Since 2005 our mission has been to publish authoritative articles, seminars, and podcasts for ecommerce mercha...

In the last few months, I’ve noticed a trend emerging at the analytics meetups and events I attend. People are...

Google Cloud has expanded its strategic partnership with VMware to push further into hybrid clouds. The two co...

Adding on-site text for search engines and not users could confuse algorithms and may amount to keyword stuffi...

Leveraging data to improve marketing effectiveness has become so commonplace, that using the term ‘data-driven...

Artificial intelligence applied to healthcare includes a collection of technologies that enable machines to se...