There’s a wives’ tale that white wine will remove a red-wine stain. Another claims that eating an apple a day ...
A day in the life of… Jane Asscher, CEO and founding partner, 23red – Econsultancy
Jane Asscher works at 23red, a creative agency specialising in behaviour change. We caught up with her to find...
6 Customer Service Trends to Watch in 2020 | Customer Service
The era of messaging and automation is upon us! The fundamentals of delivering a good customer service experie...
How Do You Define Ecommerce Success?
Owning and running an ecommerce business should be rewarding and satisfying. It should provide a sense of well...
17 stats that show why CX is so important – Econsultancy
Customer experience (CX) has been a hot topic for a number of years now, with global brands like Airbnb and Ap...
Apple Feature Forces Change in Online Ad Industry | Online Advertising
Apple’s Intelligent Tracking Prevention feature has made it difficult for online advertisers to use cook...
Apply a ‘Blue Ocean Strategy’ for Objective Business Decisions
The 2004 book, “Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevan...
Can TikTok rival Instagram for influencer marketing success? – Econsultancy
Instagram has traditionally dominated the influencer marketing industry. According to a study by Influencer ...
How to Turn First-Time Holiday Shoppers Into Repeat Buyers | E-Commerce
More shoppers. Increased sales. Larger orders. This year’s five-day stretch between Thanksgiving and Cyb...
Reading List: Mario Kägo of Wild Fix Media
Mario Kägo “Reading List” is an occasional series where we ask ecommerce professionals to name some of their ...