Opinions expressed by Entrepreneur contributors are their own. Personalization is no longer an optional bus...
Flashtalking’s Lucy Hinton on adtech evolution and winning at multichannel
Lucy Hinton is SVP Client Success EMEA at Flashtalking, the ad management platform that was acquired by Mediao...
Scheduling tips for a multichannel contact center | #customersupport #supporticket
Highlights: Multichannel contact centers require the right amount...
Omnichannel customer service vs Multi-channel support | #customersupport #supporticket
Did you know that over 63% of customer service leaders globally have seen an increase in customer expectations...
The new multichannel: Post-lockdown trends in marketing and ecommerce
May 18th, 2021 | 3:00pm BST | 10:00am EST As lockdown is eased in the UK, join Econsultancy founder Ashley Fr...
Omnichannel vs. Multichannel: What’s the difference? | #customersupport #supporticket
Customer expectations have shifted in recent years. Customers want to be able to interact with brands across m...
Will Pret a Manger’s new multi-channel model help it survive store closures? – Econsultancy
Pret a Manger announced the closure of 28 stores in July, leading to the loss of 2,890 jobs. The chain is huge...
A Multichannel Call Center Software
The current business environment is heavily competitive, and you need to satisfy your clients to retain them. ...
4 Actionable Steps for Multi-Channel Marketing
‘Be where your customers are’ is a marketing watchword, and rightly so. But with so many channels,...
Making It in Multichannel E-Commerce | E-Commerce
Contemporary e-commerce means selling through a variety of channels beyond traditional company-owned websites ...