Organizing asynchronous conversations is hard. While team chat and group messaging is a game changing innovati...
Your Public Messaging Strategy Starts With Your Inner Circle
Opinions expressed by Entrepreneur contributors are their own. Public messaging strategy for any startup or...
5 Reasons To Offer Multiple Messaging Channels | #customersupport #supporticket
In today’s fast-paced and digital world, messaging has become an increasingly popular form of communication for customers. It is important for companies to adapt to their customers’ preferences in order to provide the highest levels of satisfaction, gain more customers, and provide the best customer experiences. That’s why we’re excited to announce the addition of two new messaging channels to our live chat software: WhatsApp and Google Business Messages.
RingCentral expands end-to-end encryption to phone and messaging | #customersupport #supporticket
In 2021, RingCentral launched end-to-end encryption for our video conferencing. Now, we’re expanding E2EE to o...
Introducing the Hub SDK Improvement for Messaging and Live Chat | #customersupport #supporticket
Living in the Digital Age, so much of our lives are saturated with data and information. But with so much information available, sometimes we can feel like Johnny Mnemonic, past cranial-storage capacity, where additional data doesn’t help us solve any problems, and instead makes it even more difficult to solve problems.
Need to Revamp Your Brand’s Messaging? Look at What’s Trending
Whether she’s promoting a consumer brand or raising money for a non-profit, Tescia Deák, Creative Direct...
The best secure messaging apps in 2022
Secure and private messaging isn’t just for spies, whistleblowers, and revolutionaries. It’s an im...
Messaging is a must-have ingredient of great CX in 2022. | #customersupport #supporticket
The last two years have proven that customer-first businesses must be flexible to thrive. That means meeting c...
RingCentral MVP: 10 team messaging features everyone should know about | #customersupport #supporticket
Great work starts with great communication—and with RingCentral, g...
Possibilities: What you can do with team messaging in RingCentral MVP | #customersupport #supporticket
Highlights: In a hybrid and remote-first workplace, team messaging is the digital office where teams communic...