Today’s ‘Day in the Life’ features Vladi Shlesman, Managing Director EMEA at ChannelAdvisor. Vladi explains ho...
5 myths about managing permanent remote teams | #customersupport #supporticket
It’s increasingly looking like a full return to the office is unlikely to happen, even after the pandemic is o...
Managing remotely: transitioning from a physical to virtual contact center | #customersupport #supporticket
As the COVID-19 pandemic swept the world, customer service contact centers reacted by sending agents to work f...
Josh Clarricoats, Managing Partner at Hell Yeah – Econsultancy
During the first coronavirus lockdown, the consumption of television and online streaming content soared. Acco...
A day in the life of… Meshach Amuah-Fuster, Managing Director EMEA at Allbound – Econsultancy
Meshach Amuah-Fuster is the Managing Director EMEA for Partner Relationship Management (PRM) platform Allbound...
Essential Tips for Effectively Managing a Sales Team
Reading Time: 6 minutes Working in sales is a roller coaster ride, and so is managing a sales team. But consi...
A day in the life of… Tanzil Bukhari, Managing Director, EMEA at DoubleVerify – Econsultancy
Today’s ‘Day in the Life’ features Tanzil Bukhari, Managing Director, EMEA at DoubleVerify. We spoke with Tan...
A Day in the life of… Richard Brosgill, Managing Director APAC & RU at ForwardPMX – Econsultancy
Richard Brosgill is the Managing Director APAC & RU, at ForwardPMX, a global brand performance agency. We ...
A day in the life of… Tom Laranjo, Managing Director at Total Media – Econsultancy
Tom Laranjo is the Managing Director of media agency Total Media. We caught up with him to find out how his ty...
5 Ways to Managing Virtual Teams Work Successfully
The age of virtual innovators is on the surge, and the need to create virtual teams comes with that. M...