What lies at the core of addressing thorny business issues? We believe it is problem-solving. The most common ...
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Opinions expressed by Entrepreneur contributors are their own. Behind the Review host and Yelp’s Small Busi...
Key Live Chat Stats for Customer Service Teams in 2022
Reading Time: 7 minutes Your most unhappy customers are your greatest source of learning. – Bill Gates ...
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Highlights: A hybrid work environment offers more flexibility to employees. Giving agents the flexibility to ...
Case Study: How FlowGuard Plus engaged with the key influencers of the plumbing ecosystem in India | #casestudy
The case study displays how FlowGuard Plus empowered the plumber community in India, who are the core influenc...
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One of the most important tasks of the HR Department is to analyze the performance of the people inside the co...
What you missed: 4 key moments from this year’s Enterprise Connect | #customersupport #supporticket
Did you miss the 2022 Enterprise Connect conference? Do you wish you could’ve been there to experience the gre...
See key customer information the moment your phone rings: Introducing URL app launch | #customersupport #supporticket
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Even though consumers enjoy having the world at their fingertips, they have become all too aware of how much t...
How to Create a Marketing Strategy Using Key Differentiators
Opinions expressed by Entrepreneur contributors are their own. In this tech market, it can be difficult for...