A cover letter for an internal position or promotion is a cover letter written by an employee who wants to be ...
What Is an Internal Knowledge Base & How To Build One? | #customersupport #supporticket
Good customer service runs on good information. Agents need to be ready with an instant answer to any question...
Nine Essential Tools for Documenting Internal Business Processes
What’s one tool you would recommend for documenting internal business processes, and why is it the best soluti...
SEO How-to, Part 8: Architecture and Internal Linking
The structure of your ecommerce site — categories, subcategories, attributes — heavily impacts search engine o...
Eight great tips for internal site search optimization
30-second summary: An under-optimized UX can sometimes limit the user’s journey by creating roadblocks to con...
Using Internal Data for New Products, New Customers
An ecommerce company’s internal data — site-search queries, customer feedback, geographic concentration, more ...
13 Helpful Tools for Documenting Your Internal Business Processes
What tool or system would you recommend for documenting internal business processes? Why does the appr...