In the era of “callout culture,” consumers aren’t shy about posting negative reviews of busi...
6 ways to automate Freshdesk
Freshdesk is a popular customer service management tool for a reason: it simplifies your customer experience, ...
Harness the Power of Personalized Support Solutions With the Amazon Connect + Freshdesk Integration | #customersupport #supporticket
Customer-facing organizations are constantly on the lookout for a customer support solution that can help thei...
Freshdesk + Freshstatus: Ticket Deflection During Major Incidents | #customersupport #supporticket
It’s just a regular Tuesday morning, your customers are their usual selves and your helpdesk agents are going ...
The perfect Christmas bundle for Freshdesk agents | #customersupport #supporticket
Let’s be honest, we’d all appreciate a little less work during the holiday season. Luckily for you, with the ...
How to Integrate Freshdesk with SQL Server for Advanced Analytics | #customersupport #supporticket
Every organization is unique. A customer service solution that works for one company may not work for another....
How your support team can handle escalations & incidents better with the Freshdesk + PagerDuty integration | #customersupport #supporticket
Despite the global pressure of finding ways to solve customer challenges in the new normal, business leaders h...
Address Your Customer Grievances In a Snap With These 7 Wonders of the Freshdesk Marketplace | #customersupport #supporticket
Your customers need you now more than ever. And the sooner you are able to engage with them the better as bran...