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In a world that is recalibrating post-pandemic, the work revolution is not just underway—it’s turbocharged. Th...
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6 RingCentral Contact Center innovations to improve experiences & security | #customersupport #supporticket
According to Forbes, 83% percent of customers would switch brands because of a bad customer service experience...
New in Q3: Customer service features for smarter experiences & deeper insights | #customersupport #supporticket
Highlights: According to Salesforce research, 89% of consumers are more likely to make another purchase afte...
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Enterprise Connect wrap up: UCaaS and CCaaS: The dynamic duo that transforms your customer and employee experiences | #customersupport #supporticket
Highlights: The recent pandemic has created new customer experience issues for which businesses have been for...