experience - purshoLOGY

3 Strategies to Improve Your Customer Service Experience

Three tips that can help you retain and form relationships with your customers. March ...

With customer experience (CX) becoming an integral part of doing business today, CXOs across industries are wo...

First impressions matter, both for face-to-face and online patient experiences. Therefore, you need to underst...

Not too long ago, physicians claimed that the key to winning and retaining patients was in the quality of the ...

The business-to-business buyer’s journey is often difficult and long. The typical buying group for a com...

Adobe on Monday announced the availability of Adobe Experience Manager as a Cloud Service for B2B and B2C comp...

This is the question that many forward-thinking organisations are now asking themselves. How can companies cre...

I have traveled extensively on three continents over the past year and a half, during which time I have stayed...

Customer experience, also known as CX, refers to the overall experience customers have with your business. The...

Nowadays, the quality of customer experience determines the success of a business. In order to deliver superio...