Who is responsible for onboarding? Is it the human resources department or team leaders? It is common for team...
What does the future hold for the beauty retail experience?
Before the pandemic began, Kantar data shows that beauty and personal care sales were growing at a rate of 6.8...
4 Ways to automate superior customer experience in your contact center | #customersupport #supporticket
When you think about a positive customer experience, you may think about contact center agents who are able to...
Glip and the Digital Candidate Experience. | #customersupport #supporticket
“Project Magellan” uses Glip to add humanity to the way we connect with talent. Anyone who’s ever applied fo...
Delivering on the promise of great customer experience
February 25th, 2021 | 2pm GMT | 9am EST The Covid-19 pandemic has accelerated the need for companies to provi...
How Vistaprint built a masks ecommerce experience in two weeks – Econsultancy
Emily Shirley, GM at Vistaprint UK and Ireland, talks about how Vistaprint was able to get a brand new masks o...
The #1 Guide To Customer Experience Conferences in 2021 | #customersupport #supporticket
Industry events such as customer experience conferences are brilliant learning and networking opportunities fo...
Google Page Experience update is all set to launch in May 2021
30-second summary: Google plans to update its algorithm in 2021 to include a factor called Page Experience. T...
4 Types of Chatbots and their Role in Customer Experience | #customersupport #supporticket
If businesses were previously skeptical about the potential of chatbots in customer service, there is ...
Integrated Digital Workplace Experience Platform
Reading Time: 7 minutes Since several components need to come together to create a good workplace, businesses...