Travel after the pandemic is not going to be quite the same as it used to be, but it’s definitely coming...
Bridging the gap – online shopper expectations vs the experience that brands deliver
June 16th, 2021 | 3:00pm BST What role does product information play when consumers shop online? A new study ...
the ‘wise consumer’ brings different expectations to ecommerce – Econsultancy
In an interview during Econsultancy Live this week, Cheryl Calverley, CEO of Eve Sleep, suggested that the Cov...
Optimizing text-based support: Identify customer needs and expectations | #customersupport #supporticket
Providing a holistic, omnichannel experience has been a priority for many businesses, and for good reason. Cus...
B2B Buyers Have High Ecommerce Expectations
Manufacturers and distributors know that they need to offer their products online for easy, self-service order...