Lucy Hinton is SVP Client Success EMEA at Flashtalking, the ad management platform that was acquired by Mediao...
2022 Will Mark Retail’s Permanent Evolution to Omnichannel Operations
Expect to see a permanent evolution of brick-and-mortar retail omnichannel shopping in 2022. This milestone wi...
The Armstrong Partnership’s Daniel Owen on B2B marketing’s evolution in the pandemic
Daniel Owen is CEO of The Armstrong Partnership, an independent B2B marketing agency that works with leading i...
The evolution of cloud contact centers | #customersupport #supporticket
Highlights: Today’s cloud contact systems are a significant upgrade from the call centers that preceded them....
Evolution to Revolution | RingCentral | #customersupport #supporticket
Highlights: Faiza Hughell joined RingCentral in 2010 with a charter to scale inside sales, helping drive grow...
From RBAC to ABAC: The Evolution of Data Access Control
Reading Time: 6 minutes The earliest data access control models didn’t give much power to administrator...
The Evolution of Project Management Collaboration Tools
Reading Time: 7 minutes In a team or an organisation, collaboration has always been an issue. In the past two...
How the Evolution of Video Content Will Influence Brand Visibility in 2021
February 4, 2021 6 min read Opinions expressed by Entrepreneur...
Kicked to the curb(side): how retailers can win the next shopping evolution | #customersupport #supporticket
Stalled supply chains, a shift from store aisles to curbside lanes—there’s no question that retailers have bee...
The WFH Evolution of the Home Office | Trends
More people than ever now work from home as a result of the pandemic, and this shift has necessitated a rethin...