Heightened customer expectations for anytime, anywhere services, growing competition, and shifting workplace t...
Modern Solutions for a New Era of Collaboration | Applications
Collaboration between employees, teams, and clients is more important than ever before, and there are a variet...
Supercharging the Retail Customer Experience for a Digital-First Era | #customersupport #supporticket
The importance of the retail customer experience has increased multifold over the pandemic, even at a time whe...
WFH Era Puts Emphasis on Ergonomics | Trends
Workplace ergonomics enhancements can simultaneously help reduce risk factors that lead to musculoskeletal inj...
A New Era of Leadership on the Horizon at Amazon | Boardroom
By Jack M. Germain Feb 3, 2021 2:16 PM PT Amazon gets a new chief executive this summer. The company’...
The New Era of Cashless, Invisible Payments | E-Commerce
By Jack M. Germain Jan 21, 2021 5:00 AM PT With the continuing pandemic further short-circuiting the globa...
Acquiring and Retaining Customers in an Era Without Brand Loyalty | E-Commerce
The retail landscape has been turned on its head since the advent of the COVID-19 pandemic, spurring five gene...
3 Ways to Succeed in Marketing in the Modern Era
December 7, 2020 4 min read Opinions expressed by Entrepreneur...
Eight examples of in-store technology innovations for the Covid-19 era – Econsultancy
Retailers are increasingly beginning to turn to technology to solve the challenges presented by the Covid-19 e...
This is the Key to Winning in the Covid Era
September 10, 2020 6 min read Opinions expressed by Entreprene...