Wearable devices are a modern marvel. They teach users exactly how many calories you can burn by running up a ...
Enabling a hybrid and connected workforce with RingCentral Video | #customersupport #supporticket
For the past 18 months, video has played such an integral part in all our lives. With a workforce that shifted...
Enabling Collaboration of Customer Support Teams in Remote Environments | #customersupport #supporticket
“Right now, you as leaders have only one option: lead your way out of this challenge.” That’s what Mike Caracalas, leadership coach, executive consultant, and author of Ten Strategies to Get Better Results with People advised when we sat down with him last Spring. At that time, companies were scrambling to get their employees adapted to the remote work environments. It was new, exciting in both good and challenging ways. Add family members and kids in school, all working or studying from home, into the mix, and there have been quite a few adjustments! And at that time, we were all hoping it would be more of a short-term situation.
How QR codes are finally enabling innovation in 2020 – Econsultancy
QR codes, once believed to be a long-dead relic of the early 2010s, have found a new lease of life in the coro...