Highlights: Actionable insights: The detailed reporting and analytics in RingCentral Contact Center have help...
Strategies for Prioritizing Employee Well-Being | #hrmanagement #hrexecutive
The concept of work-life balance has evolved considerably in our rapidly changing work environment. As lines b...
Introducing RingCentral-certified hardware phones as a subscription service | #customersupport #supporticket
We are excited to announce that we have expanded our Device-As-A-Service (DaaS) portfolio to give our customer...
5 Reasons Why You Should List Salary Ranges on Job Ads | #hrmanagement #hrexecutive
Many employers wonder if they should post salary ranges on their job ads. But for employees, you’ll come to fi...
Frustrated with an underperforming phone system, performance, the Houston Texans sign RingCentral | #customersupport #supporticket
Highlights: Creating efficiencies: Consolidating voice, text, digital fax, and Contact Center onto a unified ...
Personality Patterns for Effective Team Building | #hrmanagement #hrexecutive
Personality types play a significant role in influencing team cohesion, performance, and job satisfaction. Lea...
Cosentino uses RingCentral to lower telephony costs and unite its 6,000 employees in 80 countries | #customersupport #supporticket
Highlights: Improving workflows: The RingCentral integration for Microsoft Teams lets employees make and rece...
Announcing RingCX: An intelligent, easy contact center solution | #customersupport #supporticket
No matter the size of the organization, providing a great customer experience (CX) should be a priority. Resea...
RingSense for Sales is Going North: Hello, Canada! | #customersupport #supporticket
Today, we are thrilled to announce that our pioneering conversation intelligence platform, RingSense powered b...
Expanding Horizons with RingSense for Sales: Announcing Q3 Product Enhancements | #customersupport #supporticket
Ever since the introduction of RingSense for Sales in March 2023, our teams have been rapidly iterating the pr...