No matter the size of the organization, providing a great customer experience (CX) should be a priority. Resea...
RingSense for Sales is Going North: Hello, Canada! | #customersupport #supporticket
Today, we are thrilled to announce that our pioneering conversation intelligence platform, RingSense powered b...
Expanding Horizons with RingSense for Sales: Announcing Q3 Product Enhancements | #customersupport #supporticket
Ever since the introduction of RingSense for Sales in March 2023, our teams have been rapidly iterating the pr...
Ringing in the future: 3 things learned from my RingCentral fellowship | #customersupport #supporticket
Hello! I’m Arielle Zappia and I just finished up my product marketing fellowship at RingCentral. I’m here to t...
Organized communication is a thread away: Threading for RingCentral Team Messaging | #customersupport #supporticket
Organizing asynchronous conversations is hard. While team chat and group messaging is a game changing innovati...
Transforming the Future of RingCentral Video Collaboration with the Acquisition of Hopin Events and Session Platforms | #customersupport #supporticket
We’re excited to announce that RingCentral is acquiring products from Hopin, a leading provider of audience en...
Announcing RingSense for Phone: AI-powered call summaries, highlights, and more | #customersupport #supporticket
By San Yee Dieh, Product Marketing Manager, Arielle Zappia, Product Marketing Fellow There are over 100 billio...
How RingTerns “walk the walk” on wellness | #customersupport #supporticket
Highlights: What are interns really looking for in an internship program? RingCentral prioritizes intern wel...
Effective Leadership Development in the Workplace | #hrmanagement #hrexecutive
Every company needs good leaders to thrive. You may hire the best employees in your field, but ineffective lea...
The Power of Contact Solutions for HR | #hrmanagement #hrexecutive
In today’s fast-paced business environment, Human Resources (HR) professionals face numerous challenges when i...