In today’s turbulent economy, businesses across the nation are grappling with challenges such as reduced staff, hiring freezes, and budget cuts. In fact, 91% of CEO’s firmly believe we are on an imminent path towards a long lasting recession.
HRM Software Can Bring Benefit To Small Businesses | #hrmanagement #hrexecutive
In the bustling world of small businesses, efficiency and productivity aren’t just buzzwords – they’re the sec...
RingCentral ranks in top 10 within 3 Categories of Comparably “Best of” awards | #customersupport #supporticket
Highlights: Comparably’s “Best” lists are based on 15 million+ anonymous ratings across 70,000 companies Sec...
Q2 @ RingCentral: A quantum leap in AI, Microsoft Teams experiences, frontline communications & more | #customersupport #supporticket
In a world that is recalibrating post-pandemic, the work revolution is not just underway—it’s turbocharged. Th...
Imposter Syndrome – Insights and Actions for Confident Leadership | #customersupport #supporticket
Our RingCentral WISE (Women in SaaS Empowerment) Employee Resource Group (ERG) recently hosted a webinar serie...
How UCaaS can help expand enterprise businesses | #customersupport #supporticket
UCaaS for the modern day workforce According to Gartner, in the US, fully remote and hybrid workers are expect...
Ben Pintilie takes pride in RingCentral’s inclusive culture | #customersupport #supporticket
Highlights: Pride Month is celebrated internationally in June while the UK celebrates Pride Month in August. ...
Pros of Offering More Knowledge to Your Employees | #hrmanagement #hrexecutive
A workforce or group of employees who have no desire to acquire new skills or are not given any opportunity to...
Forrester Study: RingCentral MVP + Contact Center Delivers an ROI of 211% for Customers Over Three Years | #customersupport #supporticket
Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based ...
Empowering Customer Service Amid Turbulent Times | #customersupport #supporticket
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.