In today’s fast-paced world, seamless and efficient communication has become a necessity for individuals and b...
Panel insights: Navigating a new venture in a time of disruption | #customersupport #supporticket
RingCentral recently hosted a panel discussion on “Navigating a New Venture in a Time of Disruption.” Conversa...
How Customer Expectations Are Related To Customer Satisfaction | #customersupport #supporticket
Does your customer service software help you measure customer expectations? Understanding the relationship between customer expectations and customer satisfaction is crucial to business success. Companies must grasp, understand, and manage customer expectations effectively in order to deliver experiences that meet or exceed them. When they do, businesses can use that momentum to enhance customer satisfaction, build stronger customer relationships, and drive business success.
RingCentral becomes the first compliant cloud telephony provider in India | #customersupport #supporticket
Today, we are proud to announce RingCentral is the first global cloud provider to offer fully compliant cloud ...
Take business calls anywhere, anytime | #customersupport #supporticket
Businesses today are more mobile than ever, thanks in large part to the proliferation of smartphones and other...
Why Annual Performance Reviews Don’t Work? | #hrmanagement #hrexecutive
Welcome to our comprehensive guide on why annual performance reviews may not be the most effective tool for ev...
RingCentral opens new Dallas office in trendy Addison | #customersupport #supporticket
Highlights: On May 22, RingCentral opened a new office just north of Dallas. We sat down with Senior Manage...
Cloud-Based UCaaS vs. On-Premise: How AWS and RingCentral can transform your business communications | #customersupport #supporticket
In today’s rapidly evolving workforce, effective communication lies at the heart of success. As companies stri...
5 reasons your business needs RingCentral Managed Services™ | #customersupport #supporticket
With the growing number of strategic priorities in IT’s ever expanding mandate, maintaining table stakes infra...
RingCentral commemorates and celebrates Juneteenth | #customersupport #supporticket
Highlights: Monday, June 19 is Juneteenth, a national holiday commemorating June 19, 1865, when enslaved Afri...