Hybrid work is changing many workers’ lives for the better by allo...
4 ways credit unions must evolve to survive | #customersupport #supporticket
Highlights This article on credit union evolution addresses the fo...
HR And Security Tools Can Strengthen Your Overall Security Measures | #hrmanagement #hrexecutive
74% of businesses intend to increase business spending on HR technology. Before deciding which HR technology m...
How healthcare payers can ease prior authorization provider pains with cloud communications | #customersupport #supporticket
Highlights Slow and non-standardized communications are key factors that make the prior authorization process...
How To Stop Employee Turnover In Fast-Growing Tech Companies | #hrmanagement #hrexecutive
Thanks to the “Great Resignation” and the “Great Reconsideration” employee turnover is reaching all-time highs...
Will Customer Service be Replaced by Robots? | #customersupport #supporticket
What colors our imaginations? When it comes to our concepts of artificial intelligence and robots, how much of it is affected by what we’ve seen on TV and in the movies, from The Matrix to Blade Runner? Beyond that, how prominent is the fear of automation taking jobs from humans? Evidently, it has been a very real thing, ever since the Luddites first destroyed textile mills in early 19th century England.
10 simple student voice strategies | #customersupport #supporticket
Highlights Students are the foundation of your school, but often,...
RingCentral & Google Workspace: 4 integrations with Google that make your life easier | #customersupport #supporticket
According to Okta, companies today deploy an average of 89 apps ac...
Pride 2022: All together now. | #customersupport #supporticket
Highlights: New York’s first Pride March, then called the Christopher Street Liberation Day March, was held i...
Top 5 citizen communication challenges for government agencies | #customersupport #supporticket
Highlights The following key citizen communication challenges are ...