No matter how great your products or services are, some customers are bound to run into problems. That’s an un...
4 winning customer engagement strategies for financial services | #customersupport #supporticket
At a glance Today, we’ll look at what winning customer engagement ...
RingCentral for Microsoft Teams: Introducing SMS and eFax | #customersupport #supporticket
Forming meaningful, long-lasting relationships with your customers means communicating with them on their term...
How to cut IT costs and maximize software ROI in 2022 | #customersupport #supporticket
IT teams constantly struggle with an impossible task: finding the ...
How Chatbots Have Improved and Elevated The Human Experience | #customersupport #supporticket
Ever wish a robot could cook or clean for you? We might not be on Jetsons-level technology, but for customer service and sales professionals, the robot assistants are already here.
Meet the education expert: Brian Baute | #customersupport #supporticket
Highlights We sat down with RingCentral’s Brian Baute to discuss: ...
4 requirements to modernize your government contact center | #customersupport #supporticket
At a glance This article discusses the following key points to hel...
How HR Can Benefit From Portfolio Management Software | #hrmanagement #hrexecutive
Without an HR department, an organization is essentially a sinking ship. HR is the backbone of a business’s su...
RingCentral wins inaugural Built In LGBTQIA+ Advocacy Award | #customersupport #supporticket
Highlights: Built In is creating the largest platform for technology professionals globally. Built In’s 20...
Powering your next career pivot | #customersupport #supporticket
Highlights: Kelly Malone In May 2022, Director of Application Security and Customer Trust Kelly Malone led ...