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Customer Support vs Customer Success | #customersupport #supporticket

Customer support vs customer success – two terms that have been seen as the same function in some companies, w...

Customers today have a lot of choices for just about anything they want to buy or any service they want to use...

It’s essential to think from your customer’s perspective if you’re looking to meet and exceed their expectatio...

It shouldn’t come as a big surprise that a positive customer onboarding experience ensures that your customers...

It’s no longer just “nice” for call center agents to provide an ex...

A well-thought-out shift schedule can be your competitive advantage, especially in industries that need to ope...

Highlights: Ensuring optimal customer experience is a crucial ele...

Lemme Be aimed at breaking away from the rosy image of menstruation created in advertising over the years, to ...

If you’re an avid Agatha Christie fan, you’ll notice the rough sketches and maps that the author adds ...

Highlights: Artificial intelligence can help agents do their jobs...