IT leaders are challenged with a balancing act between different p...
How to Create a Hybrid Environment for Your Business? | #hrmanagement #hrexecutive
The global pandemic drove companies to transition to remote work to operationalize their businesses. With some...
Your Guide to Automation for Customer Support | #customersupport #supporticket
Customer support demand is always growing larger and larger. As your customers expect more and more from your business, it’s likely that your business will be hard-pressed to deliver speed and quality service that meets their expectations. When a business runs into sinking quality issues, they naturally look to expand their support team, however this isn’t always a viable solution.
A better desktop softphone experience | #customersupport #supporticket
You asked, and we listened—here are five user-requested updates to the RingCentral desktop softphone experienc...
How HR Can Help Employees Struggling With Their Workload? | #hrmanagement #hrexecutive
Consumers put a lot of pressure on companies to deliver fast, reliable, and efficient services, but this often...
RingCentral helps Envision Radiology focus on growth—while helping its medical specialists focus on their patients | #customersupport #supporticket
Highlights: Gaining visibility: By analyzing RingCentral’s reports, Envision was able to direct more inbound ...
RingTerns Pursue Cybersecurity Careers | RingCentral | #customersupport #supporticket
Highlights: November 30th is National Computer Security Day NCSD is dedicated to educating the public about c...
RingCentral named a Gartner® Magic Quadrant™ Leader 8 years in a row | #customersupport #supporticket
I’m excited to announce that for the 8th consecutive year in a row, RingCentral has been named a Leader in Gar...
7 Employee Recognition Software | #hrmanagement #hrexecutive
Any company’s success depends mainly on having a solid, committed, and focused workforce base. Even if your pr...
Device as a Service (DaaS): A helpful guide for businesses | #customersupport #supporticket
You might have heard the phrase “Device as a Service”—or “DaaS”—floating around lately. That’s because DaaS is...